Store Policies

———————-Return Policy———————–

Within 30 days of receipt of your order, you may return: Any item in its original condition with its “original packaging” and accessories. We will issue a refund less cost of shipping the item to you, plus a 20% restocking fee, shipping fees start at $16.50. So please be sure you have the correct item you want to order, we do not exchange items from other outlets only items from our online store – BlackHillsGoldJewelry.com is valid.

Please note: All Mother’s or Family Jewelry are considered a special item and is non returnable or exchangeable.

We suggest that you insure any items for return to protect yourself from loss. BlackHillsGoldJewelry.com will not be held responsible for items being returned to our address and lost in the mail.  Also please verify the return address to be sure you are sending it to the correct address, our address is listed below.

——————–Wrong Size Policy———————

If you order the wrong size ring, we have a simple exchange policy. Please e-mail or notify us that you need to exchange your ring; we will e-mail you a form with your order information and an RA #.

We do have a form we can e-mail you for ring sizing in a PDF format if you do not have a local jeweler close where you can check the correct size for rings. Email gold@blackhills.com

Return the ring along with a check, money order or credit card information for $16.50 and we will send you the new requested size.

An extra fee may be applied for special order items such as Mother’s Rings or made to order items as Family Jewelry, silver rings our manufacture won’t re-size, so the cost would be for resetting the stones in a new ring already cast to the size you need, and for Gold rings that can be resized, there may be a fee also. You will need to contact us to find out how much it will be. Keep in mind, if you take your ring to a local jewelry store to have sized, it will void the warranty on the ring.

——————-Errors and Omissions——————-

Though we do our best to avoid these types of errors, they sometimes still occur. We reserve the right to make corrections whenever needed. If we have made a mistake on an items price that you have ordered, we will do everything possible to honor that price, unless the actual price is lower then you will get the lower price. If the actual price is higher than what is listed on the web site and we are unable to sell the item to you for that price we reserve the right to cancel the order.


————————COPYRIGHT————————-

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————————TRADEMARKS————————

BlackHills.Com, BlackHillsGoldJewelry are registered trademarks of BlackHills.com in the United States and other countries. BlackHills.com graphics, logos and service names are trademarks of BlackHills.com. BlackHills.com trademarks may not be used in connection with any product or service that is not BlackHills.com’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits BlackHills.com.

————————DISCLAIMER————————

THIS SITE IS PROVIDED BY BLACKHILLS.COM ON AN “AS IS” BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, BLACKHILLS.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BLACKHILLS.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL PUNITIVE AND
CONSEQUENTIAL DAMAGES.

———————-Applicable Law———————-

This site is created and controlled by BlackHills.com in the State of South Dakota, USA. As such, the laws of the State of South Dakota will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms and conditions at any time.
Our Mailing Address is:

BlackHills.com
157 Timberline Rd.
Spearfish, SD 57783